At Camero, we are committed to delivering your orders quickly and efficiently. Please read our Shipping Policy to understand how we handle shipping and delivery of your items.
1. Shipping Methods and Delivery Times
We offer free worldwide shipping on all orders. The delivery time depends on your location and the shipping method chosen. Here are the estimated shipping times:
- United States: 3 to 5 business days
- United Kingdom: 1 to 3 business days
- Europe: 2 to 5 business days
- Worldwide: 2 to 11 business days
Please note that delivery times may vary depending on factors such as customs, carrier delays, or unforeseen circumstances.
2. Shipping Costs
We offer free shipping on all orders, regardless of the order total or location.
3. Order Processing
All orders are processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed the following business day.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your shipment’s progress. Please allow 24 to 48 hours for tracking updates.
5. Shipping Restrictions
We ship to most countries worldwide. If you do not see your country listed at checkout, please contact us at support@camero.shop, and we will assist you in exploring alternative options.
6. Customs and Import Duties
For international orders, you may be subject to customs fees, import duties, and taxes. These charges are not included in the price of the product and must be paid by the customer upon arrival. We recommend checking with your local customs office for more information on potential charges.
7. Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us immediately at support@camero.shop with photos of the damage or a description of the issue. We will assist you in processing a claim with the carrier and arrange for a replacement or refund, depending on the situation.
8. Change of Shipping Address
If you need to change your shipping address, please contact us as soon as possible at support@camero.shop. We can make adjustments to your order before it has been processed. Once an order is shipped, we are unable to change the shipping address.
9. Returns
Please refer to our Returns and Refunds Policy for information on how to return items and request refunds.